Refund Policy
**Return and Refund Policy for Digital Products**
**Last Updated:** 18.08.2025
Thank you for purchasing digital products from Digital Planner Sheets . Due to the nature of digital goods, we have a strict **No-Refund Policy** unless required by law or under exceptional circumstances. Please read this policy carefully before making a purchase.
**1. No Refunds for Digital Products**
All digital products (e.g., e-books, templates, software, downloads, courses, etc.) are delivered instantly upon purchase and cannot be returned. Since digital items are non-tangible and cannot be physically returned, we **do not offer refunds or exchanges** after purchase.
**2. Exceptions for Refunds**
Refunds may be considered **only** in the following cases:
– **Duplicate purchase** – If you accidentally purchased the same product twice.
– **Technical issues** – If you are unable to download or access the product due to a technical error on our side.
– **Incorrect product** – If you received a different product than what was described at the time of purchase.
To request a refund under these exceptions, please contact us within 3 days of purchase at contact@digitalplannersheets.store with:
– Your order number
– A detailed explanation of the issue
– Proof of purchase
**3. How to Request a Refund**
If you believe your situation qualifies for a refund, email us at contact@digitalplannersheets.store within 3 days of purchase. We will review your request and respond within 3 business days.
**4. Download & Access Issues**
If you experience problems downloading or accessing your digital product, please contact us at contact@digitalplannersheets.store before requesting a refund. We will assist you in resolving the issue promptly.
**5. Unauthorized Purchases**
If you believe your payment method was used fraudulently, contact us immediately. We may require additional verification before processing a refund.
**6. Changes to This Policy**
We reserve the right to modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
**7. Contact Us**
For any questions regarding this policy, please contact us at:
📧 Email: contact@digitalplannersheets.store
🌐 Website:
By purchasing digital products from Digital Planner Sheets , you acknowledge and agree to this Return and Refund Policy.
Thank you for your understanding!